Privacy Policy

The responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Framence GmbH
Berliner Ring 103
64625 Bensheim
Germany
Phone.: +49 62 51 / 584 – 0
Email: fra-datenschutz@framence.com

Your data protection rights

You can exercise the following rights at any time using the contact details of our data protection officer:

  • information about your data stored by us and its processing (Art. 15 GDPR),
  • rectification of incorrect personal data (Art. 16 GDPR),
  • erasure of your data stored by us (Art. 17 GDPR),
  • restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
  • objection to the processing of your data by us (Art. 21 GDPR), and
  • data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us consent, you can revoke it at any time with effect for the future.

You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with contact details can be found at: https://www.bfdi.bund.de/EN/Service/Anschriften/Laender/Laender-node.html.

Collection of general information when visiting our website

Nature and purpose of processing

When you access our website, i.e., when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

In particular, this data is processed for the following purposes:

  • to ensure an efficient connection setup of the website,
  • to ensure an efficient use of our website,
  • to evaluate system security and stability, and
  • to optimize our website.

We do not use your data to draw conclusions about you personally. Information of this kind is statistically evaluated by us anonymously, if necessary, in order to optimize our website and the technology behind it.

Legal basis and legitimate interest

The processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Third country transfer

The collected data may be transferred to the following third countries:

USA

The following data protection guarantees are available:

  • EU Commission adequacy decisions
  • Standard contractual clauses

Storage period

Data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used to provide the website when the respective session has ended.

When storing data in log files, they are deleted after 14 days at the latest. Storing data for longer than 14 days is also possible. In this case, the IP addresses of the users are anonymized, so that an assignment of the client is no longer possible.

Mandatory or required provision of data

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services may not be available or may be limited. For this reason, an objection is excluded.

Cookies

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website.

You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you can find the necessary information under the following links:

Storage period and cookies used

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

  • technically necessary cookies

Type and purpose of processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

We require cookies for the following applications:

  • language settings

Legal basis and legitimate interest

The processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in a user-friendly design of our website.

Recipients

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Mandatory or required provision of data

The provision of the aforementioned personal data is not required by law or contract. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be limited.

Objection

Please read the information about your right to object according to Art. 21 GDPR below.

Provision of chargeable services

Type and purpose of processing

For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order.

Legal basis

The processing of the data required for the conclusion of the contract is based on Art. 6 (1) point b GDPR.

Recipients

Recipients of the data are order processors, if applicable.

Storage period

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

Mandatory or required provision of data

The provision of your personal data is voluntary. Without the provision of your personal data, however, we cannot grant you access to our offered content and services.

Contact form

Nature and purpose of processing

The data you enter will be stored for the purpose of private communication with you. For this purpose, it is necessary to provide a valid email address and your name. This is used for the assignment of the request and the subsequent response to the same. The provision of further data is optional.

Legal basis

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 (1) point f GDPR).

By providing a contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed for the implementation of pre-contractual measures (Art. 6 (1) point b GDPR).

Recipients

Recipients of the data are, if applicable, order processors.

Storage period

Data will be deleted no later than 6 months after processing the request.

If a contractual relationship is formed, we are subject to the statutory retention periods under the German Commercial Code (HGB) and will delete your data after these periods have expired.

Mandatory or required provision of data

The provision of your personal data is voluntary. However, we can only process your request if you provide us your name, email address and the reason for the request.

Google reCAPTCHA

We use “Google reCAPTCHA” on our website. The service is provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. reCAPTCHA is used to check whether the entries on our website, for example in contact or registration forms, originate from a human user or an automated program. To do this, reCAPTCHA analyzes the behavior of website visitors based on various criteria. This analysis begins automatically when the website is visited. Various information is used for the analysis, such as the IP address, the time spent on the website or the user’s mouse movements. The collected data is transmitted to Google.

The reCAPTCHA analyses take place unnoticed in the background without website visitors being informed. This data processing is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and spam.

To delete your data or prevent data storage, you can take the following steps: Log out of Google completely and delete all Google cookies before visiting our website or before using reCAPTCHA. Please note, however, that data is automatically transmitted to Google as soon as you visit our website. To delete this data, you must contact Google support at https://support.google.com/.

By using our website, you consent to the automatic collection, processing and use of data by Google and its representatives.

Further information about Google reCAPTCHA and Google’s privacy policy can be found at the following links: https://policies.google.com/privacy?hl=en-US and https://www.google.com/recaptcha/about/

Script libraries (Google Web Fonts)

In order to display our content correctly and graphically appealing across different browsers, we use Google Web Fonts of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (hereinafter “Google”) on this website to display fonts.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq?hl=en and in Google’s privacy policy: https://policies.google.com/privacy?hl=en.

Embedded YouTube videos

We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter “YouTube”). YouTube is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter “Google”). When you visit a page that has a YouTube plugin, a connection to YouTube servers is established. In the process, YouTube is informed of which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.

For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider’s privacy policy, where you will also find further information on your rights in this regard and settings options for protecting your privacy (https://policies.google.com/privacy?hl=en).

Withdrawal of consent

No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website at all or only to a limited extent.

Social plugins

Social plugins from the providers listed below are used on our website. You can recognize the plugins by the fact that they are marked with the corresponding logo.

Information, which may also include personal data, may be sent to the service provider via these plugins and may be used by the service provider. We prevent the unconscious and unintentional collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only this activation of the plugin also triggers the collection of information and its transmission to the service provider. We do not collect any personal data ourselves by means of the social plugins or about their use.

We have no influence on what data an activated plugin collects and how it is used by the provider. Currently, it must be assumed that a direct connection to the provider’s services is established and that at least the IP address and device-related information is collected and used. There is also the possibility that the service providers try to save cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. Note: If you are logged into Facebook at the same time, Facebook can identify you as a visitor to a particular page.

We have integrated the social media buttons of the following companies on our website:

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Information about your right to object according to Art. 21 GDPR

Right to object for individual cases

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6 (1) point f GDPR (data processing on the basis of legitimate interests); this also applies to profiling based on this provision within the meaning of Art. 4 (4) GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising, or defending legal claims.

Recipients of an objection

Framence GmbH
Berliner Ring 103
64625 Bensheim
Germany
Phone.: +49 62 51 / 584 – 0
Email: fra-datenschutz@framence.com

Changes to our privacy policy

We reserve the right to adapt this privacy policy so that it always complies with the current legal requirements or in order to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

For questions, contact the data protection officer

If you have any questions about data protection, please write us an email or contact the person responsible for data protection in our organization directly:

Stefan Aust
Email: s.aust@speedikonfm.com
Phone: +49 62 51 / 584 – 0